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Frequently Ask Questions

If you can’t find your question here, please don’t hesitate to reach out to us.

Is your tour guide proficient in English?

All of our guides possess fluency in English, guaranteeing efficient and premium service throughout your Kyoto journey.

Where do the tours start?

Our tours commence from our primary premises at Address : 〒604-8492 8-6, Umaryo-cho, Nishinokyo Nakagyo-ku, Kyoto city. While we don’t offer pick-up services, we ensure comprehensive guidance for your journey to our location.

Do you conduct private tours? What’s the group size?

Indeed! We offer personalized and private tours. Group sizes vary from solo travelers to groups of 8. For specific rates on diverse tours tailored to your preferences and budget, email us at:

What’s included in the fee?

Your fee covers transportation (bike) during the tour and a English speaking guide who’ll be with you throughout, offering insights into Kyoto’s treasures. Note: Temple or garden entrance fees are included.

What’s the cancellation policy?

If you cancel within 24 hours or don’t show up, the full payment is retained. This policy might change under exceptional circumstances. Please remember, cancellations limit our availability to other clients.

Any packing suggestions?
Given Kyoto’s varied climate, layering is advised based on the season. Comfortable walking shoes are essential. Consider boots for the rainy season (early June to mid-July) and winter (snow is infrequent).